About / Q10UX
I help teams make complicated systems legible and buildable.
I design the connective tissue of complex products: the flows, states, information architecture, interaction patterns, prototypes, and validation that help people understand what a system can do. I am most useful when requirements, handoffs, or future-state ideas need to become something a team can inspect, test, and build.
APPROACH
See the system
I look for the machinery behind the screen: content, data, people, constraints, edge cases, and the moments where trust breaks.
Tell it cleanly
I make the map legible: flows, prototypes, specs, and the tradeoffs behind them should help a team see what to build next.
Ship with proof
The work gets strongest when design is not just a picture, but a working argument the team can inspect and improve.
CAREER
A short view of the progression. The résumé carries the detailed chronology.
2024 / Now
Microsoft internal-service work with Coherence and Fluent 2; continued experimentation with AI-assisted workflows, prototyping, and evidence handling.
2016–2021
AtmosFX e-commerce and media systems, followed by T-Mobile prospect journeys and separate Idea Lab concepts.
AtmosFX case study T-Mobile case study2012–2015
AT&T roaming journeys, Disney concept work, and Gates Foundation annual-letter prototyping through POP.
AT&T case study1997–2010
Fine arts and digital publishing led into Microsoft Office, Office Live, and cloud-administration vision and prototype work.
Microsoft flagshipSELECTED PROOF
Microsoft
Recognized for executive-vision work that helped make complex Microsoft product direction easier to understand and share.
T-Mobile
Mapped switching, trade-in, eligibility, and support handoffs so prospective customers could understand the path before committing.
AtmosFX
Improved product discovery, digital-decoration purchase paths, media-player setup, and content-delivery workflows.
Microsoft
Redesigned internal Microsoft service workflows with Coherence and Fluent 2 alignment, scenario flows, and pixel-level delivery detail.
BACKGROUND
Career
My work spans enterprise, mid-market, small-business, and startup contexts, including Microsoft, T-Mobile, AtmosFX, AT&T, Disney, and nonprofit-facing publishing work.
The throughline is bridging technical capability with human-centered product direction across web, mobile, television, media, and service systems.
What Sets Me Apart
I prefer fully interactive prototypes fed by believable data because static mockups rarely expose the edge cases that decide whether a product actually works.
Across ecommerce, enterprise, and concept work, that has meant designing around catalogs, dashboards, pricing structures, content libraries, and awkward states before launch.
Sabbatical
A recent sabbatical gave me room to go deeper on AI-assisted workflows, rapid prototyping, and scripts that automate foundational UX tasks.
The useful part is practical: less setup drag, more early exploration, clearer handoff, and stronger evidence when a team needs to move.
Hobbies
Outside product work, I build and bend instruments, study visual storytelling, and obsess over clear information design.
Circuit-bent synths, Michel Gondry, Spike Jonze, Edward Tufte, paragliding over Seattle, and karaoke all feed the same habit: tracing signal, rhythm, and meaning.
Signal
I start by separating signal from noise: what the business needs, where users are getting blocked, what the system is hiding, and which decisions are worth making now.
Structure
The strongest outcomes usually come from coherent systems, not isolated screens. I look for the relationships between flows, components, content, motion, data, and delivery constraints.
Delivery
I like using live-ish data, believable artifacts, and production-shaped prototypes so teams can argue with something concrete before engineering spends cycles on the wrong thing.
Evidence
Outcomes, rationale, and artifacts stay linked so product teams can follow the decision path without losing the proof behind it.
CAPABILITIES
A few representative tools from the broader working set.
Figma · Axure RP · Miro
HTML · CSS · JavaScript
Photoshop · After Effects · Premiere
Claude · Cursor
CLIENTS
TIMELINE
Earned an A.A. in Fine Arts from Edmonds Community College and a B.A. in Interdisciplinary Visual Arts with Graphic Design focus from the University of Washington.
Built catalogs, brochures, ads, HTML emails, custom graphics, publication layouts, Flash demos, and competitive web analysis across Riverdeep, Seattle Publishing, Woodinville Weekly, and Travelport Corporate Solutions.
Created Office and SharePoint internal sites, toolkits, add-ins, and 100-level UX flows across vertical and horizontal scenarios, including blue-sky vision work and prototype concepts.
Designed Small Business features including WYSIWYG website builder, Workspaces, Member Center, Marketplace, and Shopping Cart flows while producing animated prototypes and UX toolkits.
Designed cloud-admin and onboarding vision work, including an executive-ready administration deck and a follow-up Silverlight prototype for service alignment.
Designed Lean UX dashboards and prototypes for Disney, led BMGF Annual Letter prototyping through POP, and created journey maps, IA, wireframes, and executive-ready narratives for AT&T International Roaming.
Led UX redesign for ecommerce, media playback, and content-delivery ecosystems through heuristic evaluation, competitive analysis, responsive prototypes, Android TV OS concepts, MDP tools, and refreshed brand workflows.
Redesigned prospect-facing marketing experiences, including plans comparison and store-locator flows, and developed omnichannel UX concepts across AR/VR, voice-assistant, chatbot, and connected-care scenarios.
Redesigned and enhanced internal Microsoft services, including the Unified Action Tracker, while standardizing layouts and scenario flows with Microsoft's Coherence and Fluent 2 Design Systems.
Sharpening the practice through AI workflows, storytelling systems, better evidence handling, and portfolio craft, while preserving the artifacts and context behind the work.
HIGHLIGHTS
A scan-friendly view of the work patterns, recognitions, and shipped contexts that keep showing up across the portfolio.
Microsoft
Recognized for executive-vision work that helped make complex Microsoft product direction easier to understand and share.
T-Mobile
Mapped switching, trade-in, eligibility, and support handoffs so prospective customers could understand the path before committing.
AtmosFX
Improved product discovery, digital-decoration purchase paths, media-player setup, and content-delivery workflows.
Microsoft
Redesigned internal Microsoft service workflows with Coherence and Fluent 2 alignment, scenario flows, and pixel-level delivery detail.
RECOMMENDATIONS
★★★★★
“Quentin is very creative and has a can-do attitude that goes a long way. He is a team player and is always willing to lend a hand or pick up extra work to help balance out the team. Quentin is also smart and takes constructive criticism well, so he is able to iterate better and better designs time after time.”
Alix HanUX Lorax · LinkedIn recommendationBEYOND WORK
Outside product work, I build and bend instruments, study visual storytelling, and keep experimenting with new ways to make complex information feel more human.
Circuit-bent synths, paragliding over Seattle, and karaoke keep that curiosity lively.
Beyond work 01—03
Instruments, references, and studio time.
CONNECT
Send a note if you are building something complex, future-facing, or simply too important to leave vague.
